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Chat bots and AI (artificial intelligence)

Chat bots and AI (artificial intelligence)

A chatbot is an intelligent and efficient online tool that allows companies to communicate with their customers quickly and conveniently through platforms like FB Messenger, Telegram, and WhatsApp. Thanks to the chatbot, your website or Facebook page can become a significant source of income by attracting new customers and saving on the service of existing ones. The chatbot provides a quick and full response to questions and requests, and assists in sales and customer service processes. By integrating with AI tools like ChatGPT, for example, you can achieve impressive results and streamline your customer service system, saving many resources.

Our company specializes in developing custom chatbots and we will be happy to help your business achieve impressive results through advanced chatbot technology and the development of solutions that meet the needs of your customers.

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When you choose to work with us, you can benefit from advanced artificial intelligence tools that will allow you to save resources and improve your customer service through integrated chatbots.
E-commerce notifications
A chatbot can assist in sending e-commerce notifications from your website to your customers and offer them suitable benefits and promotions. Additionally, it can help generate a more advanced user experience and offer products and services that are tailored to customers' needs through a user-friendly interface and integration with CRM and E-commerce systems.
CRM notifications
A chatbot can assist in lead notifications and customer communication by sending automated messages and thereby streamlining the sales process and increasing the chances of converting leads into customers. Additionally, the chatbot can update customers on new blog or website posts and send notifications on new leads that entered through the website, allowing you to professionally and comprehensively manage leads.
Integration
Integrating the chatbot with your CRM system will improve the sales process and save time and resources. With an advanced API interface, your chatbot can connect to the CRM system and retrieve information about your customers, track their history, and provide suitable responses based on the transferred data. This improves customer experience, streamlines sales processes, and enhances business operations in a smarter way.
Mass email notifications
Sending mass email notifications via WhatsApp or Telegram interface allows you to quickly and without fear of spam connect with your customers for marketing purposes and various updates. This tool can be used to send proposals, updates on promotions, news and updates on products and services, and more. Additionally, the tool allows you to perform data analysis and evaluate the impact of email notifications on your audience.
FB Messenger
Through integration with FB Messenger, it is possible to sell products and services and promote the business automatically. The chatbot asks customers about their desired products and opens a product card without the need for integration with your website. Additionally, the chatbot provides answers to frequently asked questions, computes prices of products or services, orders and processes orders, and receives payments from customers. All information and statistics are available directly from the chatbot and can be used to design marketing strategies.
Omni-channel
With an Omni-channel strategy, the business can integrate all its various channels in an organized and coordinated manner to make the customer experience easier and more professional. Customers can contact the business through any communication channel they desire, and the business can provide them with professional and efficient responses through each of these channels. This reduces the number of recurring referrals and increases the success rate of handling customer inquiries.
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Chat Bot - the smart tool that can assist you with customer service and acquiring new customers.
By embedding the artificial intelligence tool ChatGPT, you can provide high-quality and professional customer service based on information about your business. The system allows you to close up to 90% of inquiries without the need for human intervention, saving resources and significantly streamlining your customer service system.
ChatGPT is an artificial intelligence tool that can provide advanced and customized responses in any language spoken by the customer. The tools of ChatGPT are based on rules and data structures to provide accurate answers and meet the customer's needs in the best possible way. Also, with ChatGPT, there is the possibility of intervention at any stage of the conversation to ensure that the customer receives the most accurate and fastest response.
Through the chat bot, you can improve the user experience and tailor your marketing to their specific needs. The chat allows you to gather information about the user and tailor your product and service offerings to their specific needs. This way, you can provide your customers with an improved user experience and make your business a leading resource in your field.
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The advanced service platforms
using artificial intelligence
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Useful information before starting development
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    Chat bot for every business
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    Ideas for embedding a chatbot
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    Available Chat Bot functions:
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    Chat Bots are useful for business:
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    Chat Bot for Online Store.
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    Chat bot for restaurants
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Chat bot for every business

A chatbot is an important tool in the field of e-commerce that significantly increases the conversions of potential customers who are unknown and provides them with the necessary information to start a dialogue with the company. Visitors to the website can easily turn to the chatbot for assistance. After initiating automatic communication with the bot, company employees can monitor real-time chat responses and join the conversation with potential customers to exchange automated bot responses with their own.

More than 80% of online business owners will include chatbots in their businesses by 2026. If you want to remain competitive until then, you must consider using this technology in your online project. Chatbots continue to gain popularity in e-commerce due to changes in customer buying patterns and behaviors based on new technologies and the growth of internet companies. Consumers seek convenience and speed, and the internet allows them to buy from anywhere and at any time.

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Ideas for embedding a chatbot

In the developing world of technology, chatbot applications are becoming an important tool in electronic commerce. Chatbot applications provide advanced solutions such as purchasing products through chat, ordering products, assistance with site navigation, and customer service and support.

Advanced chatbot solutions include options for customer consultation, support, and problem solving, as well as the ability to offer special deals and discounts to customers. All of this helps companies to grow and advance in electronic commerce.

If you are a business owner, you should start thinking about embedding chatbots as a vital tool for growing your business and sales. Chatbots can help you attract new customers and improve the quality of work with existing customers, while reducing the load on the team. With chatbots, system users can receive immediate responses to common questions and problems, and even solve them on their own, without having to contact customer service managers or support staff directly. Additionally, they can help find solutions to common questions and problems, so that the human team can focus on dealing with more complex and meaningful problems that require advanced human abilities.

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Available Chat Bot functions:

1. Increase sales and services - Chatbot gives customers the ability to ask questions and get quick answers about products and services, including opening tabs directly in chat for your online store.
  2. Automation of communication with customers - the chatbot provides answers to frequently asked questions of customers and helps them in calculating prices and ordering products or services.
  3. Direct and Targeted Marketing - Chatbot allows you to send push notifications to customers about news, special offers and promotions that match their interests.
  4. Integration with your website - a chatbot allows you to display a catalog of products and services, show a portfolio and describe your company to clients.
  5. Availability for client appointments - the chatbot allows clients to book online for services or consultations and synchronize the schedule with your calendar.
  6. Payment and Banking - The chatbot allows customers to make payments and order goods in real time.

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Chat Bots are useful for business:

How can a chatbot help you improve sales results?

     The ability to obtain user data in some cases with the user's permission and use it to perform appropriate filtering for your target audience.
     The convenience of working in one chat window without the need to go to external links.
     The chatbot works on all platforms with built-in widgets on the site. If you have WhatsApp, Messenger, etc., you can start chatting immediately.
     By obtaining permission from the user, you can receive information about the client, such as: gender, year of birth, phone numbers, map location, tracking codes, photos and videos. Processing this information by a chatbot can solve various problems, such as finding the nearest restaurant or hotel.
     Chatbot development is cheaper than mobile app development.

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Chat Bot for Online Store.

We develop chatbots for online stores. You can install the chatbot as a widget on your website and link it to your business page. Chatbot for selling goods includes:

1. A dialogue based on artificial intelligence terminology, which is a source of information and professional knowledge about the activities of your business.
2. Bot menu - shows the most popular categories: popular products, search, product categories, technical support, product tracking and personal account.
3. The search system allows the user to quickly and easily find the desired product through a dialogue with the bot.
4. Viewing cards of goods and services includes descriptions, prices, specifications, etc.
5. Shopping cart.
6. The order process allows you to specify all the necessary customer data and make payment via PayPal or other payment systems.
7. Inventory check allows you to link a website (bot) and financial accounting software to check the availability of goods in stock.
8. Goods tracking allows the buyer to receive the necessary information about the delivery status.

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Chat bot for restaurants

Chat bot for restaurants

We develop chat bots that specialize in buying and delivering food. Here are some of the functions available for development:

1. A chatbot can include a menu with foods and drinks, as well as a quick menu for quick ordering.
2. GPS technology. A chatbot allows you to identify the customer's location, order and receive the order at the nearest branch of your restaurant.
3. Integration with cash registers. A chatbot is available for integration with cafe and restaurant checkouts, so that orders can come as a list to the restaurant kitchen and be processed together with other orders of your restaurant.
4. Repeat orders - the customers can set the renewal of repeat orders on a regular basis and thus the order will go through automatically, without re-adding to the shopping basket, the order will be ready for the customer to pick up at the branch on the day and time specified.
5. Opinion system - Chatbot allows you to request opinions from your customers and publish the rating on your business page on Facebook or Google.

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