You might have noticed a Chat Bot Messenger widget on our site (in the corner of the FB messenger icon)!? Chat bot is actively used in trade, significantly increases conversion of unknown visitors and potential clients with necessary data to start the dialogue. It is enough for a site visitor to ask Chat Bot for help. In the process of automatic communication with a bot, a company employee can monitor online chatting and join the conversation with the potential customer, replacing the automatic bot answers, at any time. Using the Facebook Chat Bot, you get all the necessary information from the Facebook database, that’s why Facebook Chat Bots are more efficient than their competitors.
By next year more than 80% of online business owners will integrated Chat Bots into their business. If you want to remain competitive by that time, you should consider using this technology in your online project. Chat Bots continue to gain popularity in online commerce. Why? Due to changes in customer preferences! Messengers are at their peak now. Statistical indicator for the opening of personal messages is 98 %, which is five times higher than for e-mail (5-20 %).
СAccording to a 2018 World Trade Congress report, the use of Chat Bots in online stores increased sales of Great Britain’s largest online stores by 20%.
What do I need a Сhat Bot for?
Chat Bots are multitasking. They provide useful information on the user’s requests: recommendations of goods, services, weather forecast, currency exchange, poster, word translation, latest news, help to find a suitable flight, book a ticket and order a taxi. Bots helpers are reminiscent of upcoming events. Mail bots trail the package by track code. Chat Bots make it easier to find and download books, movies and music. Media uses Chat Bots to deliver content and news to readers via messengers.