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Tech. support to ready-made projects

Tech. support to ready-made projects

It is not uncommon for site owners to approach us with the unsatisfactory work of previous project developers. Tasks can be different: site functions are not improved, site speed is not satisfying, it is not convenient to add information, various problems of system functioning are revealed. Our company is familiar with these kinds of problems and they certainly can be solved. We are well versed in website diversity and know how to work with them. We also know their subtleties and are ready to correct any imperfections of your site.

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Your project will involve

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Project manager

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UX & UI specialists

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Programmers

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Designers

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Tester

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DEVOPS

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Order

+ Bank 10 Development Hours

This is an efficient package suitable for business owners who occasionally need development services but do not require a large number of hours.

Package price: 375 €

Prices do not include VAT

The price includes individual project design by a professional project manager of the company. Valid for 1 year from the date of purchase.

+ Bank 20 Development Hours

This package is suitable for businesses that require more than a few hours of development services and need more hours for customization and upgrading of the site for a better user experience.

Prices do not include VAT

The price includes individual project design by a professional project manager of the company. Valid for 1 year from the date of purchase.

+ Bank 40 Development Hours

This package is suitable for those who need a larger amount of development and advanced solutions for their website, with the option of immediate handling of problems and questions that may arise.

Prices do not include VAT

The price includes individual project design by a professional project manager of the company. Valid for 1 year from the date of purchase.

+ Monthly Support Packages

If you have previously purchased our bank hours services, you can join our monthly support packages at a greatly discounted price. These packages include 3 or 5 development hours for small developments and technical support during the month, so that you can receive the necessary assistance for development and maintenance tasks at a reasonable price.

Mini package price: 70 €

Maxi package price: 100 €

Prices do not include VAT

The price includes individual project design by a professional project manager of the company. Valid for 1 year from the date of purchase.

Our maintenance services include:
Fast and efficient problem solving - we provide immediate solutions to problems and malfunctions to ensure that your website remains available and active at all times.
Relatively low costs - our maintenance costs are relatively low compared to other competitors in the market.
Extensive experience - our support team has accumulated extensive experience in website maintenance and development, and is familiar with common problems and malfunctions
Consultation - we provide our customers with consultation on maintenance and website development issues to help them make the right decisions and take appropriate actions.’
Variety of solutions - we offer a variety of solutions for a range of problems and malfunctions, including support for various platforms, code problem solving, improving website speed, and more.
Improved user experience - with our maintenance services, we promote user experience and pamper our customers with high-quality and professional solutions.
Monthly support packages - we offer our customers the option to purchase monthly support packages that include serious maintenance and support services.
Hour bank - we offer the option to purchase an hour bank and use it according to business needs, with the goal of providing professional and reliable service to our customers over time.
In what cases can we help your site
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    How can we help
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    Partial or full site redesign
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    Fixing bugs on the site
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    Working in a development environment
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    Upgrades and expansion of functionality
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    Site stability optimization
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    Site check for malicious code
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How can we help

Owners often face with the poor performers work and site itself as a result. Delays deadlines, not developed functionality, not satisfied with site speed, inconvenient to add content, various problems in system operation appear. Such a site cannot function effectively and moreover act as a business tool. We often find that, using the customer incompetence,performer assures that the project is 95% complete, although the resource is frankly more like a template than a full-fledged website. Sometimes developer cannot bring project to completion because he has taken the impossible task or simply disappeared.

We are well versed in sites diversity and know how to work with them. We know their subtleties. Ready to correct any site imperfections. Unfinished sites refinement on any platform, partial or complete modernization will help to make the resource modern and functional.

Website refinement involves a one-time work package to improve the resource. Development evaluation is made after technical task has been received. It is possible to work on hours bank basis when you replenish the balance, and then our project manager and you draws up a list of necessary improvements. We offer permanent support of your site for efficient operation of your website.

Site should work well and coherently as a good mechanism. Site should bring owner revenue. Our company can turn your site into an effective means of achieving business goals!

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Partial or full site redesign

A website redesign can be an effective solution to a variety of problems with your website. As part of a partial or full redesign, it is possible to solve problems with the structure of the website and its aesthetics. This can include redesigning the home pages, product pages, or any other page on your site.

To perform a redesign, professional design and experience with user interface design and its impact on the user experience is required. In addition, you must consider your business goals and the needs of your customers to create a redesign that has the desired effect and contains the relevant content and functions.

In our company we have professional UI/UX designers and extensive experience in redesigning websites. We can help you solve problems with your website and redesign the website to improve the user experience and lead to increased revenue and sales. We will listen to the needs of the business and customers to create a personalized redesign for you.

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Fixing bugs on the site

Bug fixes to current features are an integral part of the website development and maintenance process. By identifying and correcting existing errors, you can ensure a smoother and healthier operation of the website and thus improve the user experience of website visitors and the effectiveness of the website as a business tool.
At our company, we apply best practices to identify errors and fix them quickly and efficiently. Before fixing any bug, we test the functionality of the site to understand the problem and implement the most appropriate fix for the situation. We will also provide you with a report of any bug fixes and activities so that you can check the status of the site at any time and get a quick response to any questions.
In addition, bug fixes can be performed on an ongoing basis through maintenance contracts, which can include regular checks and bug fixes, as well as ongoing system support. This can ensure that the website will always run without errors and there will be no crashes.

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Working in a development environment

When development is carried out in a development environment, it means that the development is done according to the version of the website that is not available to the general public. This allows the project developers to test the development and perform a health check before uploading the project to the active LIVE environment of the site, which is the version available to the general public and users.

Development in a development environment may take more time than development in a LIVE environment because the developers must test every action they perform in this environment before they upload the project to the live environment of the site. In addition, they must be sure that they do not compromise the existing functionality of the site.

All in all, development in a development environment is an important and well-planned process that allows project developers to test and handle bugs, add new functions, and debug before they upload the project to the active LIVE environment of the site.

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Upgrades and expansion of functionality

As with any technological platform, the world of the Internet and websites are always developing and moving up. In order to be competitive and offer an excellent user experience, it is important to upgrade and expand the site on a regular basis.
According to the site's needs, it may be necessary to upgrade the existing system or add new features to the site. For example, you might want to add an advanced search tool, support for online sales, or new features like real-time chat or user management tools. In order to carry out the upgrades and expansions in a professional manner, one must act within the framework of system planning and take into account the technological requirements, the business needs and the available budget.
To carry out the upgrades and extensions in a professional manner, it is important to work with an expert team that knows the various platforms and can implement the new features and functions in a professional and safe manner. The use of external platforms, custom development and open software makes it possible to create the desired features

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Site stability optimization

To optimize the website's stability, there are several actions that can be performed:

  • Updating software and plug-ins - it is important to make sure that all the software and plug-ins used on the site are updated to the latest versions and do not contain defects or errors that could affect the stability of the site.
  •   Checking for problems in the code - any problem that may cause the website to crash or cause instability in its operation must be checked and corrected.
  • Improving site speed - site loading time is one of the factors affecting its stability. In order to convert the site into an effective means of achieving your business goals, performance improvements and loading speed must be made through the use of new technologies and optimizations of code numbers as well as by defining adapters for the display of the site on mobile devices.
  • Adapting the site to different browsers and devices - in order to ensure stability and maximum availability of the site, you must make sure that it is adapted for use in a variety of different browsers and devices.
  • Tests and monitoring of the site's operation - it is important to carry out regular tests of the site

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Site check for malicious code
  • Checking the website for malicious code is an important process in any website. Malicious code is code written to damage a website or steal information from the website. Malicious code can cause loss of information, change the operation of the site, steal personal information and more.
  • Checking the website for malicious code includes checking all the files on the website such as content files, image files, script files and style files. During the test, special tools and software are used that are designed to identify malicious code and options to prevent its activity on the site.
  • One of the common tools for checking malicious code is the Scanner tool. This tool makes it possible to detect malicious code in the website's source code and identify potential functions that may be suspicious. In addition, port scanning and network testing can be performed to identify opportunities for attack and malicious activity.
  • To prevent malicious code in the future, it is important to always upgrade to the latest versions of the software and systems used on the site, prevent security breaches and use tools that protect the site

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