Chat Bots

Chat Bots

What do we offer?

Bots have a very wide range of use. Everything, you can arrange in the format of a dialogue, can be done in a bot. In 2019, the active audience of these applications may exceed 2 billion users, equivalent to 80% of smartphone users. People perform tasks without leaving the messenger. Chat bots assists them doing this.

Important

Chat bot develops on Facebook, Viber, WhatsApp и Telegram platforms
There is no need in monthly payment to our company or to social media after your chat bot will be created.
Developing process based on your business page in Facebook or your profile on other Messangers
Kindly note that every company has it's own conditions of approval chat bots.

Sbitsoft company has extensive experience in developing chat bots for business. We give you guarantees that we will make your chat bot the best in your niche.

What is a chat bot?

Сhat bot is an interactive program that simulates human communication using text or voice. Chat bots help automate tasks by working on a given algorithm. They engage in dialogue with user, fulfilling his desires, responding to his requests or amusing him with their answers.

Why do I need a chat bot?

Chat bots are multitasking. At the user's request, they provide useful information: weather forecast, exchange rate, poster, word translation, latest news; they help to choose the right flight, book a ticket and call a taxi. Help-bots remind of upcoming events. Mail service bots track the package with a track code. Chat bots facilitate searching and downloading books, movies and music. Mass-media uses chat bots to deliver material and news to readers via instant messengers.

Next bots are already developed:



One of the competitive advantages is the WOW effect. Keep up to date and stay close with the most important fact, that “openning frequency” of messages in messengers is 85%, which is 10 times more than E-mail and SMS.

Why don't you use this right now?

Benefit

How are chat bots useful for businesses?

Chat bot development is much cheaper than creating a mobile application.

Bot will take most of the work of staff engaged in advising customers in online chat rooms and hotlines.

Instant replies at any time of the day. Bots work around the clock without holidays and weekends.

You can use data from users to segment your audience and deliver targeted content.

Convenience of work in one window. No need to switch between different tabs menu.

Bots run on all platforms with messengers. Owners of chat bots do not need to develop new applications for Android and iOS, and users do not need to download them.

You can transfer such information through chat bots as: phone numbers, images, geodata, track codes, photos and video files. By processing them, a bot can perform many tasks, for example, find the nearest cafe or hotel in response to a geotag sent.

Ways of using "Chat-bot"

«Chat-bot» can be shown on the right down corner, you can see an example on our website, or it can be bases between your contacts in Messanger.

«Chat-bot» on website – Chat-bot goals - attract your prospects and contact them, answer clients questions and connect with administrator.Chat bot is a great tool for communicating with your clients and increase your sales.

«Chat-bot» in Messanger – the main idea of chat bot is to make customer's life easier, there is no need to visit your website to purchase, he/she can do it in chat. Imagine future where using your contact list you can purchase, make a payment for products in your Messanger or WhatsApp

Functions

Your clients will be able to use the necessary services:

  • 1. Automatic client interface

    Chat bot responds to typical customer questions by reference or an open dialogue, calculates the cost of goods or services, book and place orders.

  • 3. Online-enroll

    With the help of a bot, your customers can get advice or sign up for services, synchronizing with the calendar.

  • 5. Acceptance of payments

    Integration with payment systems will allow your client to place an order in minutes and receive payment confirmation.

  • 7. Statistics and analytics

    Analyze the activity of chat bot users, the history of conversations and get data to optimize marketing.

  • 2. Distribution of content, based on customer interests

    Notify customers about news, special offers, promotions directly by Push up message in the messenger.

  • 4. Integration into your website

    Tell users about your company, show the catalog of products and services, portfolio, etc.

  • 6. Notification

    Remind your customers about upcoming events, send GPS routes.

  • 1. Automatic client interface

    Chat bot responds to typical customer questions by reference or an open dialogue, calculates the cost of goods or services, book and place orders.

  • 2. Distribution of content, based on customer interests

    Notify customers about news, special offers, promotions directly by Push up message in the messenger.

  • 3. Online-enroll

    With the help of a bot, your customers can get advice or sign up for services, synchronizing with the calendar.

  • 4. Integration into your website

    Tell users about your company, show the catalog of products and services, portfolio, etc.

  • 5. Acceptance of payments

    Integration with payment systems will allow your client to place an order in minutes and receive payment confirmation.

  • 6. Notification

    Remind your customers about upcoming events, send GPS routes.

  • 7. Statistics and analytics

    Analyze the activity of chat bot users, the history of conversations and get data to optimize marketing.

Where to begin?

1. Contact us
Contact the representatives of our company and we will help you to implement your idea.
2. Designing a bot
All you need is a description in human terms, in your own words - how the bot should work. Its main logic, further implementation is our concern.
3. Fast and high-quality development
We will design for you a bot messenger, integrate the payment system, collect the necessary statistics and do other work.
4. Editorial work
We will develop all the necessary manuals for the bot, will create the necessary dialogues for the bot to work.
5. Consulting and support
You will receive the necessary advices, video tutorials, instructions for competent use of the bot.

What can be done with chat-bot:

  • Show all services and products of your site.
  • Represent detailed description of any products or services.
  • Create an order.
  • Make a payment via credit card or any other payment methods.
  • Inform clients about discounts and promotions.
  • Makes a roadmap or shows GPS location.
  • Integrate chat bot with your website and CRM.
  • Create different dialogs for communication with chat bot to receive nessesary information from prospects.
  • Make analyze with Facebook, using interests, age, sex,city to customize your offer.
  • Each client who starts the dialog via chat bot, the system takes it's data that can be used by your for future communications.

Chat bot makes a lot of functions, please inform us what do you need and we will help you to realize it.

Questions

We often get questions:

How much does the development of a bot messenger cost?

The price of creating a bot directly depends on several factors: which platform you chose to create a chat bot, what functionality you want to receive. And on the complexity of implementation in terms of programming as well. Since this niche is only gaining popularity now, you have the opportunity to get a bot for a low price. It is a fact that everything is moving towards automation and robotization, and this is the future. Our advice is to start now, as later it will be harder and more expensive.

How long does it take to develop a bot messenger?

Everything also depends on the complexity of the requirement. But, on average, the development of simple bots that do not require integration with third-party systems takes 2-3 days, then we develop the necessary certificates and "hey presto". If something becomes more complicated, we will inform you after the initial assessment.

What do I need to provide with for a bot be created?

Idea or invented scenario of interaction, as well as a list of external resources which you want the bot be integrated with, will be enough. All other issues are addressed during the work.

Is it truly convenient and profitable?

Let's start with \"profitable\": in 2019, the active audience of these applications may exceed 2 billion users, equivalent to 80% of smartphone users. Client receives any your message on the screen of your smartphone, do you think he will not read it?! SMS messaging are expensive. And sending them without the client permission is not legal. Emails are often spammed. Also, remember yourself: how often do you open letters from unknown senders? Now about "convenient": people perform tasks without leaving the messenger, what chat bots help them with. Everything happens in the correspondence mode, what could be more convenient?!

Is it possible to integrate the bot with the company infrastructure?

Yes, it is. If you already have a CRM system or API, integration is possible. People perform tasks without leaving the messenger, what chat bots help them with.

Leave a request and get our expert advice for free.